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FAQ

How can I make a Return?
Please visit our Returns page for more information. 

Do you take phone orders?

Yes, you can call us at 877-503-5692 between 10AM-7PM EST to place your order.

Can I mail in an order with a money order?

Yes we accept money orders.

Can I pay for an order with a personal check?

Yes we accept personal checks but we can only ship your order after the check clears.

Does LingerieNYC.com accept international orders?
Yes. Shipping Charges Are As Follows:

CANADA: $10 Shipping Charge.   Outside US/CANADA  $20 Shipping Charge.

Is It Safe To Use My Credit Card?

Yes, shopping at LingerieNYC.com is safe. Our secure server software encrypts information, ensuring that internet transactions stay private and protected. We use Secure Sockets Layer (SSL) technology, considered the gold standard in internet encryption technology, to protect the security of your credit card information as it is transmitted to us.You can shop at www.lingerienyc.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

Industry leading encryption hardware and software methods and security protocols to protect customer information.

Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Do you take special orders?
We would be happy to order any item for you that is available from our manufacturers but not shown on our website.
Please feel free to email us or call 877-503-LNYC (5692) between the hours of 10AM-7PM EST to speak with us.

Does LingerieNYC.com have a catalog?
In order to keep prices low and offer a large selection of the latest styles, we have chosen to not print a catalog at this time. We currently show all of our products on the internet at www.lingerieNYC.com. If you prefer not to order over the Internet, you can phone, mail or fax in your order to;

 
Mailing Address:
Lingerie NYC
1702 Avenue M
Brooklyn NY 11230
 
Phone: 877-503-LNYC (5692)
Fax:(718)627-8095